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Your computer needs to have certain things set up in order for the camera video to display. The following
information shows all the system requirements for viewing our live traffic cameras. You will also find
links to help you get what you need.
System Requirements:
- Recommended Connection Speed: You should have a minimum connection speed to the internet of 28.8kps. Dial-up connections through modems generally go up to 56k. However, your actual connection speed could be lower, dependent on many factors including the number of 56k modems in operation at your ISP, volume of users online at the same time, etc. If you are accessing the internet via broadband connection (Cable modem, satellite or DSL), you should not have any trouble with connection speed.
- Recommended Web Browsers: Internet Explorer (versions 5.0 and higher) and Firefox (version 1.0 and higher) are recommended for the most trouble-free camera video viewing. It does not mean that if you have an older version of these browsers or if you are using a different web browser such as Safari or Opera, that you won't be able to view the camera video, it simply means that there may be certain factors making it more difficult.
- System Settings: Your computer has many different options for settings that allow you to do things both on and offline. You can control what kind of formatted information can display, how information in general can be displayed, and much more. In order to view the live camera video, there are certain settings that need to be "turned on." The following step-by-step instructions will walk you through what needs to be "turned on" in order to view our camera video.
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| System Set Up:
Checking the box marked 'Always trust content from this publisher' will prevent the warning from displaying the next time you attempt to view a camera video.
Some platforms and browsers have issues serving up our
camera pages. Users going through proxy servers and firewalls may also encounter viewing problems. In
addition, users with connections slower than 56k may be able to see video at some times and not others,
even within the same browser session. Users with slow connections should choose to view the 'Normal'
camera speed as opposed to 'Fast'. We are working to make the cameras visible
to as many viewers as possible.
AOL
We strongly suggest that you download a supplemental browser to your desktop and use it to view our live traffic video. Once you have downloaded either Firefox or Internet Explorer, all you will need to do is dial in through AOL, minimize the AOL browser, and bring up the newly downloaded browser.
Internet Explorer 5.0, 6.0, 7.0
There are several steps to take with Internet Explorer if you are having issues viewing the cameras. First and foremost, you need to have Java enabled on your computer.
Click on "Tools" on the web browser menu bar. Select "Internet Options," then click on the "Advanced" tab to see the screen pictured below. Make sure your settings are exactly as they appear in the image below.
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Use this setting for
Sun Java (recommended) |
Use this setting for Microsoft VM (Java) |
Be sure you only have one of these options checked.
If both are checked, you may not be able to view the cameras. |
NOTE If you do not see the Java (Sun) section in the advanced section of your Internet Options, you probably do not have Java installed on your computer. Java is essential for the camera images to display. To verify that you have Java installed, click here. If the test indicates that you do not have Java installed, please go to http://www.java.com/en/download/manual.jsp and select the proper download for your MAC or Windows computer. Once Java is downloaded and installed on your computer, you will need to restart. When you come back to the advanced section of Internet Options, you should see Java (Sun) as shown above.
Internet Explorer also has security settings which need to be set. Again from the "tools" menu, select "Internet Options." This time, click on the "security" tab. In the image below, you will see the information under the security tab. The first option, "Internet" is what you need to select (as pictured).
Once "Internet" is highlighted, click on the "Custom Level"
button to proceed. You need to scroll down the list to the following three (3) areas highlighted
in yellow on the images shown.
Microsoft VM Java Permissions should be set to high safety. Active Scripting and Scripting of Java Applets should be enabled.
Internet Explorer 6.0 and 7.0 Only
Open "Tools", click "Manage Add-ons", then click "Enable or Disable Add-ons". The Manage Add-ons window will pop up. Scroll down until you see two add-ons that list Sun Microsystems as the Publisher (SSVHelper Class and Sun Java Console).
Both of those should be listed under Enabled. If they are not, single click the add-on name, then select the Enable radio button in the Settings section in the bottom-left. Click "OK". Restart IE7. Cameras should now be viewable.
Firefox
Open the "Tools" menu and click "Options", then "Content". Make sure the "Enable Java" box is checked. Click "OK".
Opera 9x
Open Opera 9, go to the DelDOT website (deldot.gov or www.deldot.gov). Go to Tools, Quick Preferences, Edit Site Preferences, click on the Network Tab, under Browser Identification select "Mask as Internet Explorer", click OK. Close and re-open the Opera 9 browser. Click on a camera, and you should get the security certificate dialog box. Select "Allow". You should be able to view the cameras now.
Netscape
Go to the edit menu and select preferences, then click on "advanced" to check to see if Java is enabled. (To verify that you have Java installed, click here.) Your Netscape Preferences panel should resemble the image below:
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